Privacy Policy

1. Who we are

Qrer ("we", "us", "our") provides WhatsApp Business API automation and marketing software. Our registered address is 25 Priti Nagar, Hisar 125001, Haryana, India. This policy explains how we handle personal data when you visit qrer.in or use our services.

2. Information we collect

Information you give us: your name, business name, email address, phone number and any details you share through our forms, demo requests or support conversations.

Customer data you upload: contacts, conversations and order details you store in Qrer while using the service. You remain the owner of this data and we process it on your behalf.

Usage data: device, browser, pages visited and similar technical information collected to keep the website secure and improve it.

3. How we use information

To provide and support the service, respond to enquiries, process payments, send service updates, improve our product and comply with legal obligations, including the Digital Personal Data Protection Act, 2023.

We do not sell your personal data or your customers' data to anyone.

4. Sharing

We share data only with service providers who help us operate (for example Meta Platforms for WhatsApp message delivery, cloud hosting and payment processors), under contracts that protect your data, or when required by law.

5. Retention and security

We keep data only as long as needed for the purposes above or as required by law. We use encryption in transit and at rest, access controls and regular reviews to protect data.

6. Your rights

You may request access, correction or deletion of your personal data, or withdraw consent, by writing to bhavya@qrer.in. We will respond within a reasonable time as required by applicable law.

7. Contact and grievances

For privacy questions or grievances, contact us at bhavya@qrer.in or 25 Priti Nagar, Hisar 125001, Haryana, India.